Terms and Conditions

Terms & Conditions

Last Updated: June 18, 2026

Welcome to Gracewell Technologies. These Terms & Conditions govern your access to and use of our website, products, software solutions, and professional services. By accessing our website or engaging our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

1. About Gracewell Technologies

Gracewell Technologies is a technology solutions company providing professional services including but not limited to:

• Website Design & Development
• Web Application Development
• Website Maintenance & Management
• Domain Registration Assistance
• Web Hosting Services
• Office Automation Software Solutions
• Embedded Services
• Digital Multimedia Services
• Software Integration & Technical Consulting

Our services are designed to help businesses establish, manage, and grow their digital presence efficiently.

2. Acceptance of Terms

By accessing this website or purchasing any service from Gracewell Technologies, you acknowledge that:

• You have read and understood these Terms & Conditions.
• You agree to comply with all applicable laws and regulations.
• You are authorized to enter into legally binding agreements.
• You accept responsibility for all activities conducted through your interactions with our website and services.

3. Scope of Services

Gracewell Technologies provides services based on mutually agreed quotations, proposals, invoices, contracts, or service agreements.

Project timelines, deliverables, features, pricing, and support commitments are determined according to the specific requirements agreed upon before project commencement.

Any additional requirements outside the agreed scope may result in revised timelines and additional charges.

4. Client Responsibilities

To ensure successful project execution, clients agree to:

• Provide accurate and complete project requirements.
• Supply necessary content, images, documents, and approvals in a timely manner.
• Review submitted work and provide feedback within a reasonable timeframe.
• Maintain confidentiality of account credentials and project access information.
• Use delivered services in compliance with applicable laws.

Delays in providing information or approvals may affect project schedules and delivery timelines.

5. Pricing and Payments

All pricing provided by Gracewell Technologies is based on the scope of work agreed upon with the client.

Payment Terms

• Projects may require an advance payment before work begins.
• Remaining payments shall be made according to the agreed payment schedule.
• Failure to make timely payments may result in project suspension.
• Gracewell Technologies reserves the right to withhold project files, source code, website credentials, or deliverables until outstanding payments are cleared.

Non-Payment

• Suspend active services.
• Disable hosting or maintenance services.
• Delay project delivery.
• Terminate agreements after reasonable notice.

6. Refund Policy

Due to the nature of digital services, software development, and customized solutions, payments made for completed work are generally non-refundable.

The following are typically non-refundable:

• Domain Registration Fees
• Hosting Charges
• Software License Costs
• Third-Party Service Fees
• Custom Development Work
• Design Services
• Digital Deliverables Already Delivered

Any refund request will be reviewed on a case-by-case basis and may be approved solely at Gracewell Technologies’ discretion.

7. Intellectual Property Rights

Unless otherwise agreed in writing, all work created by Gracewell Technologies remains the property of Gracewell Technologies until full payment is received.

Upon Full Settlement of Invoices

• Ownership of completed project deliverables transfers to the client.
• Clients may use the deliverables for their intended business purposes.
• Third-party software, themes, plugins, frameworks, and licenses remain subject to their original licensing terms.

Gracewell Technologies reserves the right to display completed projects, screenshots, logos, and case studies in its portfolio, marketing materials, and promotional content.

8. Domain Registration and Hosting Services

Gracewell Technologies may assist clients with domain registration and hosting setup through third-party providers.

Clients Acknowledge That:

• Domain registrations are governed by registrar policies.
• Hosting services are governed by hosting provider terms.
• Gracewell Technologies cannot guarantee uninterrupted hosting availability.
• Service interruptions caused by third-party providers are beyond our control.

Clients are responsible for timely renewal of domains, hosting subscriptions, SSL certificates, and related services.

9. Website Content and User Conduct

Clients are solely responsible for content uploaded, stored, or published on their websites.

Users Must Not Use Our Services For:

• Illegal activities
• Fraudulent transactions
• Distribution of malware or harmful software
• Copyright infringement
• Defamatory content
• Hate speech or offensive material
• Activities violating local, national, or international laws

Gracewell Technologies reserves the right to suspend or terminate services associated with prohibited activities.

10. Third-Party Services and Integrations

Our solutions may integrate with third-party providers including:

• Payment Gateways
• Cloud Platforms
• Domain Registrars
• Hosting Providers
• Analytics Services
• Email Marketing Platforms
• APIs and Software Applications

Gracewell Technologies is not responsible for service interruptions, pricing changes, policy modifications, data loss caused by external platforms, or service discontinuation by third-party vendors.

11. Website Availability

We strive to maintain reliable and uninterrupted services. However, Gracewell Technologies does not guarantee that:

• The website will always be available.
• Services will be error-free.
• Servers will operate without interruptions.
• Software will be free from bugs or compatibility issues.

12. Limitation of Liability

To the maximum extent permitted by law, Gracewell Technologies shall not be liable for:

• Loss of revenue
• Loss of profits
• Business interruption
• Loss of business opportunities
• Data loss
• Security breaches caused by third parties
• Indirect or consequential damages

Our total liability relating to any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.

13. Data Security

Gracewell Technologies takes reasonable precautions to protect client data and information.

However, no online system can be guaranteed to be completely secure. Users acknowledge and accept the risks associated with internet-based communications and digital storage.

We Encourage Clients To:

• Maintain backups of important data.
• Use strong passwords.
• Follow recommended security practices.

14. Confidentiality

Both Gracewell Technologies and the client agree to maintain confidentiality regarding proprietary information shared during project execution.

Confidential information shall not be disclosed to third parties except with prior written consent, when required by law, or to fulfill contractual obligations.

15. Service Suspension and Termination

Gracewell Technologies reserves the right to suspend or terminate services if:

• Payments remain overdue.
• Terms & Conditions are violated.
• Illegal activities are detected.
• Services are misused.
• False information is provided.

16. Disclaimer

All services and information are provided on an “as available” and “as is” basis.

Gracewell Technologies makes no warranties regarding guaranteed business results, search engine rankings, specific revenue growth, continuous service availability, or compatibility with all third-party systems.

17. Force Majeure

Gracewell Technologies shall not be held liable for delays or failures caused by events beyond reasonable control, including natural disasters, power outages, internet disruptions, cyberattacks, government restrictions, labor disputes, and public emergencies.

18. Changes to These Terms

Gracewell Technologies reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this page. Continued use of our website or services constitutes acceptance of the updated terms.

19. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

20. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Gracewell Technologies
Website: https://gracewell.in
Email: info@gracewell.in

By accessing our website and using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.